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FAQs

At Henty Hub, we do more than provide services — we build safe, welcoming spaces where people of all abilities can live with dignity, independence, and connection. Find answers to frequently asked questions below or get in touch with us today.

Frequently Asked Questions​

What is the difference between SIL and SDA?

SIL provides support services to help a person with disability live as independently as possible. This includes daily support such as help with cooking, cleaning, personal care, medication, developing skills, and managing routines.

SDA is physical housing designed for people with extreme functional impairment or very high support needs. It includes building design, accessibility features (e.g., wider doors, hoists, assistive tech, robust housing).

Anyone with SIL or SDA funding, but we can take participants with Respite Funding
Send us an enquiry, and a member of our support services team can talk to you about your options.
Yes, in fact, we encourage it to see the house and services. Family members are welcome to visit at any time, as we have an open-door policy.
  1. The NDIS supports:
    1. people with a permanent disability and children with developmental delay; their family and carers, by funding reasonable and necessary support for each person’s unique needs
    2. all Australians, by providing a safety net for anyone who acquires a disability in the future.
  1. The NDIS will provide funding for ‘reasonable and necessary’ support, services and equipment to assist a person to achieve their goals.
  1. The NDIS will fund ‘reasonable and necessary’ supports needed to meet your needs and achieve your goals. Reasonable and necessary supports must:
    1. be identified in your NDIS plan as helping you to achieve your goals
    2. be related to your disability
    3. help you take part in the community or to find paid work or volunteering work
    4. not include day-to-day living costs not related to your disability
    5. represent value for money
    6. be beneficial to you and be proven to work (tried and tested)
    7. take into account informal family, carer and community support that is available to you
  1. The NDIS doesn’t cover support that isn’t related to your disability or is an everyday living expense. It also doesn’t replace funding that is more appropriate from other sources such as education, health or transport. These supports will continue to be funded as they are now.
  1. To be eligible for the NDIS, you must:
    1. be aged between 7 and 65 years at the time of your application
    2. be an Australian citizen, permanent resident, or a New Zealand citizen who holds a Protected Special Category Visa
    3. have a permanent disability that significantly affects how you can communicate, move, care for yourself, or manage your life.
  2. If you care for someone under the age of 7 with developmental delay or disability you might be eligible for early intervention.
  3. Find out more about the eligibility requirements on the NDIS website.
  1. People aged over 65 currently accessing funded disability support will continue to receive support under legislated continuity of support agreements, unless they choose to move across to aged care or health services or support.
  2. People who acquire a disability after the age of 65 are not eligible for the NDIS and will be supported by aged or health care services, consistent with current arrangements.
  1. A NDIS plan outlines a person’s goals and the disability related services and support that will help them to achieve those goals. It describes the funded supports they will receive from the NDIS.
  1. Yes, only if your needs or circumstances change significantly, you can ask to review your plan earlier than the usual 12-month review period. The NDIS or a LAC can help you through the process to request a change to your plan. This is called a plan variation.
  2. A significant change where you could contact the NDIS and ask for a plan variation might be if your parent cares for you and they need to go to the hospital for a while, and won’t be at home to support you, so alternative funded support is required.

We’re Here to Help

Got questions or ready to take the next step? Reach out to our friendly team and we’ll guide you through the process — whether it’s about housing, support services, or NDIS info.

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